We primarily communicate with parents and carers through emails and texts via the My Child At School (MCAS) system. This provides automatic notifications on homework, attendance, detentions and ‘above and beyond’ rewards, and also allows staff to get in touch about any specific issues.
Our Admin Team are the first point of contact for parents, carers and the public. Please get in touch via info@horburyacademy.com or 01924 282740.
All inbound communication from parents and carers should, in the first instance, come through to our enquiries helpdesk – info@horburyacademy.com. We have several members of staff on our helpdesk team who will answer any queries they can and, where appropriate, will direct your email onto the relevant staff member to be answered.
We recognise the importance of clear and effective communication with all stakeholders (including pupils/students, parents/carers, governors, outside agencies, local and national bodies), and are committed to being accessible through a range of communication channels.
With this in mind, we have produced the below documentation, in consultation with our Parent Forum, to address the ways in which we will ensure effective two-way communication between home and the academy takes place, and the expectations of each method of communication.